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Unable to access bills in my BT

Lee-thomas01 — Fri, 27 Oct 2023 09:32:35 GMT

Hi there

i cannot access my bills in my BT (no bills appear)- and the account number is different to the one in my emails. I did have to cancel an order and set up again whilst in the process of making my order.

I can’t actually see my full account number in my emails either as it is asterisked out. Is there a simple way to add my new account number to my email log in so I can access my bills?

any help would be greatly appreciated!

thank,

lee

Re: Unable to access bills in my BT

Lee-thomas01 — Fri, 27 Oct 2023 09:53:21 GMT

If a moderator could reply to this and send me a message asap please that’d be very helpful. Thank you!

Re: Unable to access bills in my BT

Lee-thomas01 — Fri, 27 Oct 2023 11:30:00 GMT

*ISSUE FIXED*