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Multiple accounts Issue on MyBT WebPage

sean_od1 — Thu, 19 Oct 2023 18:04:46 GMT

Good Evening

MyBT WebPage contains references to both my current and 2 old BT Accounts. When I log in it defaults to an old (closed) account. How can I change this so that it defaults to my current active account?

Regards

Sean

Re: Multiple accounts Issue on MyBT WebPage

NeilO — Thu, 19 Oct 2023 19:47:34 GMT

Hi @sean_od1 I've sent you a private message so you can get in touch with your details.

Thanks

Neil

Re: Multiple accounts Issue on MyBT WebPage

JohnC2 — Fri, 27 Oct 2023 13:37:30 GMT

Hi @sean_od1, thanks for getting in touch. I can see that you've set up the BTID again now after I deleted it and the old account is no longer linked to your BTID.

Cheers

John

Re: Multiple accounts Issue on MyBT WebPage

sean_od1 — Fri, 27 Oct 2023 15:50:02 GMT

Hi John

Yes..it's all looking good now.

Thanks for your help

Regards

Sean