https://community.bt.com/t5/Bills-Packages/Pending-application-for-account-manager/m-p/2323590#M161192 <P>this request would be reviewed and accepted by her via her myBT or if she was to call BT and then she can ask staff to accept it.</P> Mon, 30 Oct 2023 07:21:13 GMT Madpeter 2023-10-30T07:21:13Z https://community.bt.com/t5/Bills-Packages/Pending-application-for-account-manager/m-p/2323563#M161188 <P>I have applied to be account manager for my elderly mum's account to protect her from cold callers and scams. It is pending. How will this request be reviewed and how long will it take?</P><P>Thank you&nbsp;</P> Sun, 29 Oct 2023 22:36:55 GMT https://community.bt.com/t5/Bills-Packages/Pending-application-for-account-manager/m-p/2323563#M161188 Frustrated23 2023-10-29T22:36:55Z https://community.bt.com/t5/Bills-Packages/Pending-application-for-account-manager/m-p/2323569#M161189 <P>This is a. Customers help customer forum and post does not go to BT</P> <P>Try phoning CS 03301234150 and they should be able to help</P> Sun, 29 Oct 2023 22:53:44 GMT https://community.bt.com/t5/Bills-Packages/Pending-application-for-account-manager/m-p/2323569#M161189 imjolly 2023-10-29T22:53:44Z https://community.bt.com/t5/Bills-Packages/Pending-application-for-account-manager/m-p/2323590#M161192 <P>this request would be reviewed and accepted by her via her myBT or if she was to call BT and then she can ask staff to accept it.</P> Mon, 30 Oct 2023 07:21:13 GMT https://community.bt.com/t5/Bills-Packages/Pending-application-for-account-manager/m-p/2323590#M161192 Madpeter 2023-10-30T07:21:13Z