https://community.bt.com/t5/Bills-Packages/Remove-old-closed-account-from-MyBT/m-p/2323725#M161227 <P>Hi,</P><P>&nbsp;I have just got BT at my new address and my old address is showing as default and I’m having problems accessing anything in the online account like enabling the Xbox promo etc. Can this be removed from my profile please so only my new account is visible.</P><P>Thank you.</P> Mon, 30 Oct 2023 16:42:28 GMT Gjb1 2023-10-30T16:42:28Z https://community.bt.com/t5/Bills-Packages/Remove-old-closed-account-from-MyBT/m-p/2323725#M161227 <P>Hi,</P><P>&nbsp;I have just got BT at my new address and my old address is showing as default and I’m having problems accessing anything in the online account like enabling the Xbox promo etc. Can this be removed from my profile please so only my new account is visible.</P><P>Thank you.</P> Mon, 30 Oct 2023 16:42:28 GMT https://community.bt.com/t5/Bills-Packages/Remove-old-closed-account-from-MyBT/m-p/2323725#M161227 Gjb1 2023-10-30T16:42:28Z https://community.bt.com/t5/Bills-Packages/Remove-old-closed-account-from-MyBT/m-p/2323726#M161228 <P>Try&nbsp;<A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A></P> <P>You can also phone CS 03301234150 for assistance</P> Mon, 30 Oct 2023 16:52:14 GMT https://community.bt.com/t5/Bills-Packages/Remove-old-closed-account-from-MyBT/m-p/2323726#M161228 imjolly 2023-10-30T16:52:14Z