https://community.bt.com/t5/Bills-Packages/Fibre-upgrade-passed-to-Offline-Group/m-p/2323730#M161230 <P>Enter your phone number and post results including notes</P> <P><A href="https://www.broadbandchecker.btwholesale.com/#/ADSL" target="_blank">https://www.broadbandchecker.btwholesale.com/#/ADSL</A></P> Mon, 30 Oct 2023 17:02:02 GMT imjolly 2023-10-30T17:02:02Z https://community.bt.com/t5/Bills-Packages/Fibre-upgrade-passed-to-Offline-Group/m-p/2323727#M161229 <P>I was invited by BT to upgrade my current FTTC to FTTP. I placed my order on the 1st of October and was advised BT Openreach would call to provide external fiber to my property with internal installation on the 18th of October .</P><P>I was advised by the Openreach engineer that there is NO cable infrastructure into our close and this would have to go back to BT planning.&nbsp;</P><P>I was then advised that installation would be provided on the 13th of November.&nbsp;</P><P>I have today been informed that my account has been moved to an offline team. what does this mean?</P><P>am I no longer eligible for FTTP? from BT and will have to move to another provider?</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 30 Oct 2023 16:56:52 GMT https://community.bt.com/t5/Bills-Packages/Fibre-upgrade-passed-to-Offline-Group/m-p/2323727#M161229 s1obodsm 2023-10-30T16:56:52Z https://community.bt.com/t5/Bills-Packages/Fibre-upgrade-passed-to-Offline-Group/m-p/2323730#M161230 <P>Enter your phone number and post results including notes</P> <P><A href="https://www.broadbandchecker.btwholesale.com/#/ADSL" target="_blank">https://www.broadbandchecker.btwholesale.com/#/ADSL</A></P> Mon, 30 Oct 2023 17:02:02 GMT https://community.bt.com/t5/Bills-Packages/Fibre-upgrade-passed-to-Offline-Group/m-p/2323730#M161230 imjolly 2023-10-30T17:02:02Z