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Re: My BT Content Partner Section is missing

Phatjohn99 — Tue, 31 Oct 2023 15:31:34 GMT

Hello there, I am new to BT, completely fresh account but I am unable to see the content partner section still. I understand the delay and would like to get this sorted 😄

Many Thanks

John

Re: My BT Content Partner Section is missing

imjolly — Tue, 31 Oct 2023 15:43:19 GMT

if you are a new customer and don't have more than 1 account when was your broadband activated? has your order completed in MYBT? have you paid your first bill? you need to access MYBT using pc/laptop not using the app

Re: My BT Content Partner Section is missing

Phatjohn99 — Tue, 31 Oct 2023 15:48:26 GMT

I've not gotten my first bill yet, that may be why, thank you very much for your assistance