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Content Partner section missing from my BT

inimic — Thu, 26 Oct 2023 16:43:23 GMT

Greetings,

The Content Partner section is missing from MyBT and I cannot redeem my XBOX game pass. I beleive this is due to me having an old BT ID - how can I resolve please?

Re: Content Partner section missing from my BT

PaddyB — Thu, 26 Oct 2023 19:33:20 GMT

Hi @inimic,

Thank you for posting. If you send me your details, I'll be able to help you get that old account removed.

I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

Re: Content Partner section missing from my BT

inimic — Tue, 31 Oct 2023 18:10:45 GMT

Thank you so much, Gamepass now added 👍😁

Re: Content Partner section missing from my BT

JohnC2 — Tue, 31 Oct 2023 19:07:31 GMT

Hi @inimic, thanks for the update and sorry for the delay in getting back to you.

Cheers

John