https://community.bt.com/t5/Bills-Packages/Broadband-order/m-p/2324303#M161319 <P>this is a customer help customer forum and your post does not go to BT</P> <P>try phoning CS 03301234150 and see if the can help you</P> <P>I would have expected an email confirming your order</P> Thu, 02 Nov 2023 11:38:38 GMT imjolly 2023-11-02T11:38:38Z https://community.bt.com/t5/Bills-Packages/Broadband-order/m-p/2324301#M161318 <P>Hi&nbsp;</P><P>I've placed an order with BT for broadband and home phone number. My virgin media should be finishing on the 8th . I wanted my broadband to start on the 31st October with BT . But I have received no information on when,how, will my broadband be arriving ,or has it been set up . I have no correspondence at all. I tried logging into my BT which I set up and it is saying not active. I know that we had a problem with virgin cancelling my order ,but I was told they reordered after I had sorted out virgin media. If anyone can help ,that would be very helpful.</P><P>Paul West&nbsp;</P> Thu, 02 Nov 2023 11:35:55 GMT https://community.bt.com/t5/Bills-Packages/Broadband-order/m-p/2324301#M161318 paulous2 2023-11-02T11:35:55Z https://community.bt.com/t5/Bills-Packages/Broadband-order/m-p/2324303#M161319 <P>this is a customer help customer forum and your post does not go to BT</P> <P>try phoning CS 03301234150 and see if the can help you</P> <P>I would have expected an email confirming your order</P> Thu, 02 Nov 2023 11:38:38 GMT https://community.bt.com/t5/Bills-Packages/Broadband-order/m-p/2324303#M161319 imjolly 2023-11-02T11:38:38Z