This topic

I'm getting fed up not receiving a final bill

Zooks47 — Fri, 27 Oct 2023 18:41:20 GMT

Re: I'm getting fed up not receiving a final bill

JohnC2 — Fri, 27 Oct 2023 19:21:17 GMT

Hi @Zooks47, sorry you've not received your final bill yet.

How long is it since you closed your account? As it can take 7 days for the final bill to be issued after the account has been closed.
Cheers

John

Re: I'm getting fed up not receiving a final bill

Zooks47 — Fri, 27 Oct 2023 19:28:27 GMT

Hi my 'service' was ceased (ie a new provider took over) on 5th October. I've made several phone calls without any success and I can see that there is future bill being raised on 5th November. The system is soooo slow.

Re: I'm getting fed up not receiving a final bill

JohnC2 — Fri, 27 Oct 2023 19:32:24 GMT

Hi @Zooks47, thanks for getting back to me. I'm sorry that the bill hasn't been issued yet as it should.

I've sent you a Private Message so you can get in touch with the Mod team for help and we'll be happy to get the account closed.

Cheers

John

Re: I'm getting fed up not receiving a final bill

JohnC2 — Fri, 03 Nov 2023 14:02:54 GMT

Hi @Zooks47, thanks for getting in touch and I've got the account closed now from the 4th October and a final bill will follow in the next 7 days.

Cheers

John