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900 Mb internet CHEAPER than my current 500mb

AntRWells — Sun, 05 Nov 2023 12:47:31 GMT

Hi, my current BT bb is 500Mb and works great, but when I click 'upgrade' offers, I am told I can get 900Mb a month bb, for 14 a month less. This is confusing to me as it's almost twice as fast, and there are no other charges. Am I missing something? I mean is this like for the first month or something, then it goes up?

Could someone from BT help me determine what my AVERAGE monthly fee would be. Because if it is cheaper, I'd definitely upgrade. Or even if it's not too more expensive I might.

Thanks.

Re: 900 Mb internet CHEAPER than my current 500mb

Carlusha — Sun, 05 Nov 2023 12:55:35 GMT

@AntRWells Have you checked your MyBT to see how long remains on your current 500 mb contract? Changing to that 900 mb effectively begins a new contracted period.

Re: 900 Mb internet CHEAPER than my current 500mb

AntRWells — Sun, 05 Nov 2023 12:58:21 GMT

Hi, yeah it's until 2025, as I only upgraded to 500mb a month ago. So, if I did take the upgrade, I would be paying less for the duration of the new contract?

Re: 900 Mb internet CHEAPER than my current 500mb

imjolly — Sun, 05 Nov 2023 13:14:29 GMT

@AntRWells

have you tried selecting the upgrade you see and then will it let you complete

Re: 900 Mb internet CHEAPER than my current 500mb

AntRWells — Sun, 05 Nov 2023 13:15:55 GMT

Yes I can get to the check-out stage, and it says my monthly fee would be 14 quid a month less than my current contract. I just want to be sure of the monthly price overall, not just the first month or similar? I don't understand why it would be cheaper, yet 2x as fast.

Re: 900 Mb internet CHEAPER than my current 500mb

imjolly — Sun, 05 Nov 2023 13:23:37 GMT

the current offer online appears to be £44.99 without phone

you could try phoning Retentions 08007831401 and see what you can negotiate