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Can’t find content partner under my products

Kerry3 — Mon, 06 Nov 2023 09:02:29 GMT

I’ve got my email to say I have my Xbox game pass but I Can’t find content partner under my products to claim it. Anyone know how to get it please

imjolly — Mon, 06 Nov 2023 10:09:12 GMT

there are numerous posts like yours using search and check for solutions

when was activation?

do you have more than 1 BTID?

have you paid your first bill?

you must use pc/laptop not app

is your order marked as completed?

Kerry3 — Mon, 06 Nov 2023 10:44:32 GMT

I only have the one bt account.

imjolly — Mon, 06 Nov 2023 10:48:02 GMT

what about other points which are probably reason can't see content partners even though you have had email

Kerry3 — Mon, 06 Nov 2023 10:54:05 GMT

Haven’t paid first bill yet and was installed last week

imjolly — Mon, 06 Nov 2023 10:56:05 GMT

first bill need to be paid and order showing completed before you will see content partners probably take afew days after