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Re: Game Pass Ultimate

LGM — Mon, 09 Oct 2023 12:55:08 GMT

I am having the same issue as MrJackson90 and have just made my second call to bt. Could @PaddyB or any others moderators please let me know which department in Newcastle I need to speak to. Thanks in advance

Re: Game Pass Ultimate

NeilO — Mon, 09 Oct 2023 14:07:11 GMT

Hi, @LGM I'm sorry, the help desk should be making a referral to the Xbox team who will call or email you back. I'll send you a private message so you can get in touch with your details and we'll be happy to organise this for you.

Thanks

Neil

Re: Game Pass Ultimate

DavidM — Mon, 06 Nov 2023 12:51:03 GMT

Hi @LGM ,

Thanks for sending over the details. I can see the Xbox guys have been in touch and have sorted this for you. Post back if you have any other problems and we'll be happy to help.

All the best

David