This topic

Just ben sent a one time pin number?

Neutral — Mon, 06 Nov 2023 16:09:34 GMT

Hi, I have put this here, as, like it appears some other people, I had a few days where I had problems logging in to MyBt to look at my bill.

Well just had a one time pin number sent to my phone which I had not asked for. I logged into my account in case there was a problem, not via the text of course, but on my PC, logging directly in, and all was well. So just thought I would check here. Due to the recent problems with logging in, I would not prefer to change anything at this time, as it is working OK, and the pin came to my phone. Has this happened to others?

Re: Just ben sent a one time pin number?

gg30340 — Mon, 06 Nov 2023 16:41:04 GMT

It may have been the part of a scam. Although it is usually preceded by a telephone call then a text with the PIN.

See this link

Scam Alert: Caller purporting to be from BT, aski... - BT Community

Re: Just ben sent a one time pin number?

Neutral — Mon, 06 Nov 2023 17:58:24 GMT

Yes I thought that may have been the case. There was nothing with it, just supposed to be from BT. I think the fact, as with the bank, a confirmation like this this makes it all pretty fool proof as long as you do not do anything daft. First time it has happened to me, thanks for the input.