https://community.bt.com/t5/Bills-Packages/BT-equipment-returned-but-still-being-chased/m-p/2325365#M161551 <P>There is no email address you can contact. If you phone BT 0330.1234.150 with the tracking receipt they will be able to update your account.</P> Mon, 06 Nov 2023 19:38:58 GMT gg30340 2023-11-06T19:38:58Z https://community.bt.com/t5/Bills-Packages/BT-equipment-returned-but-still-being-chased/m-p/2325363#M161550 <P>Hi,</P><P><SPAN>I returned my BT tv box 3 weeks ago and I am still receiving messages saying BT haven’t received it. &nbsp;I have the tracking receipt, is there an email address I can send this to?</SPAN></P><P>many thanks</P><P>stacey</P> Mon, 06 Nov 2023 19:33:46 GMT https://community.bt.com/t5/Bills-Packages/BT-equipment-returned-but-still-being-chased/m-p/2325363#M161550 Staceym81 2023-11-06T19:33:46Z https://community.bt.com/t5/Bills-Packages/BT-equipment-returned-but-still-being-chased/m-p/2325365#M161551 <P>There is no email address you can contact. If you phone BT 0330.1234.150 with the tracking receipt they will be able to update your account.</P> Mon, 06 Nov 2023 19:38:58 GMT https://community.bt.com/t5/Bills-Packages/BT-equipment-returned-but-still-being-chased/m-p/2325365#M161551 gg30340 2023-11-06T19:38:58Z