https://community.bt.com/t5/Bills-Packages/Mini-hub/m-p/2325463#M161606 <P>Hi, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/323384">@paulous2</a></SPAN> welcome to the community and thanks for posting, have you ordered a broadband plan with the <A href="https://www.bt.com/help/broadband/learn-about-broadband/bt-halo/what-is-bt-halo-and-how-can-i-get-it-" target="_blank">Halo 3 or 3+ add-on</A>? We only provide Hybrid Connect or Mini Hub equipment to customers when we fail our keep-connected promise that's included with these plans.</P> <P>Thanks</P> <P>Neil</P> Tue, 07 Nov 2023 10:04:07 GMT NeilO 2023-11-07T10:04:07Z https://community.bt.com/t5/Bills-Packages/Mini-hub/m-p/2325382#M161556 <P>Hi&nbsp;</P><P>I'm being disconnected by virgin media on the 8th November. My BT broadband is scheduled for the 17th November. How do I get a mini hub during the changeover,as my son uses broadband for his homework.&nbsp;</P><P>Regards</P><P>Paul West&nbsp;</P> Mon, 06 Nov 2023 20:53:03 GMT https://community.bt.com/t5/Bills-Packages/Mini-hub/m-p/2325382#M161556 paulous2 2023-11-06T20:53:03Z https://community.bt.com/t5/Bills-Packages/Mini-hub/m-p/2325463#M161606 <P>Hi, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/323384">@paulous2</a></SPAN> welcome to the community and thanks for posting, have you ordered a broadband plan with the <A href="https://www.bt.com/help/broadband/learn-about-broadband/bt-halo/what-is-bt-halo-and-how-can-i-get-it-" target="_blank">Halo 3 or 3+ add-on</A>? We only provide Hybrid Connect or Mini Hub equipment to customers when we fail our keep-connected promise that's included with these plans.</P> <P>Thanks</P> <P>Neil</P> Tue, 07 Nov 2023 10:04:07 GMT https://community.bt.com/t5/Bills-Packages/Mini-hub/m-p/2325463#M161606 NeilO 2023-11-07T10:04:07Z