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Re: content partner section

SaraHunn123 — Mon, 13 Nov 2023 10:34:57 GMT

Hi,

I have the same issue with the content partner section not showing a couple of weeks after the upgrade and therefore not being able to add the ultimate game pass even as a buy option rather than free. I've noted the comments on the two BTIDs and it seems I can select 'another' from the drop down on the website although there is no billing associated with it. I'm not sure how to get it removed in hope the content partner section appears!!! I made the mistake of telling the kids it was coming!

Any help/advice would be appreciated to progress. Thank you.

Sara

Re: content partner section

DavidM — Mon, 13 Nov 2023 10:43:48 GMT

Hi @SaraHunn123 and welcome.

Thanks for posting about the game pass. Have the orders all completed?

Cheers

David

Re: content partner section

imjolly — Mon, 13 Nov 2023 10:43:51 GMT

you can try billing and ask them to delete extra address

https://www.bt.com/help/contact-bt/account-and-billing/broadband