This topic

Delete old accounts

mctravel — Mon, 13 Nov 2023 19:14:07 GMT

Hi, I've joined the community, having just come back to BT and find three old account numbers linked to ny BTid. Does anyone know how to delete old (disused) account numbers? Thaks.

Re: Delete old accounts

PaddyB — Mon, 13 Nov 2023 20:32:32 GMT

Hi @mctravel,

Thank you for posting and welcome to the Community. If you send me your details, I'll be able to give you a hand getting those accounts removed.

I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

Re: Delete old accounts

mctravel — Mon, 13 Nov 2023 21:47:45 GMT

Thanks Paddy. I've replied in private message

Re: Delete old accounts

JohnC2 — Wed, 15 Nov 2023 11:22:28 GMT

Hi @mctravel, thanks for your PM earlier to confirm that after setting up the BTID again after I deleted it that only the active account is now linked to the BTID.

Cheers

John

Re: Delete old accounts

mctravel — Wed, 15 Nov 2023 11:25:13 GMT

many thanks John