https://community.bt.com/t5/Bills-Packages/Delete-dormant-account/m-p/2328054#M162127 <P>try the billing team and they should be able to help you</P> <P><A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A></P> Fri, 17 Nov 2023 15:07:41 GMT imjolly 2023-11-17T15:07:41Z https://community.bt.com/t5/Bills-Packages/Delete-dormant-account/m-p/2328017#M162119 <P>Have tried to cancel 'old' dormant account but BT haven;t done it despite saying they would. It's confusing when dealing with live account. Help!</P> Fri, 17 Nov 2023 13:54:58 GMT https://community.bt.com/t5/Bills-Packages/Delete-dormant-account/m-p/2328017#M162119 TheApple 2023-11-17T13:54:58Z https://community.bt.com/t5/Bills-Packages/Delete-dormant-account/m-p/2328054#M162127 <P>try the billing team and they should be able to help you</P> <P><A href="https://www.bt.com/help/contact-bt/account-and-billing/broadband" target="_blank">https://www.bt.com/help/contact-bt/account-and-billing/broadband</A></P> Fri, 17 Nov 2023 15:07:41 GMT https://community.bt.com/t5/Bills-Packages/Delete-dormant-account/m-p/2328054#M162127 imjolly 2023-11-17T15:07:41Z