https://community.bt.com/t5/Bills-Packages/Returns-bag-not-sent/m-p/2329120#M162345 <P>Call BT 0330.1234.150 and ask them to send a returns bag out to you,</P> Wed, 22 Nov 2023 00:08:10 GMT gg30340 2023-11-22T00:08:10Z https://community.bt.com/t5/Bills-Packages/Returns-bag-not-sent/m-p/2329097#M162344 <P>I have cancelled my broadband account recently due to personal reasons. I realize that cancelling midway through the contract would incur a charge and had £160 + taken out of my bank account. As I do not want to pay £50 for not returning the router I want a&nbsp; bag to return it which I thought would have been sent on my cancellation of contract. Waiting on anticipation.</P> Tue, 21 Nov 2023 22:19:26 GMT https://community.bt.com/t5/Bills-Packages/Returns-bag-not-sent/m-p/2329097#M162344 Starskysteve 2023-11-21T22:19:26Z https://community.bt.com/t5/Bills-Packages/Returns-bag-not-sent/m-p/2329120#M162345 <P>Call BT 0330.1234.150 and ask them to send a returns bag out to you,</P> Wed, 22 Nov 2023 00:08:10 GMT https://community.bt.com/t5/Bills-Packages/Returns-bag-not-sent/m-p/2329120#M162345 gg30340 2023-11-22T00:08:10Z