This topic

I can't see BT bill

Bowdon — Thu, 23 Nov 2023 15:00:53 GMT

I went to look at my bt bill and got this message;

"If your Broadband service is provided by EE, you will need to manage it through My EE. You can do that here and make sure you use your EE login details"

I'm with BT. I don't have EE.

There is no way to get past this screen.

Can someone tell me what as happened?

Re: I can't see BT bill

TimCurtis — Fri, 24 Nov 2023 10:24:27 GMT

@Bowdon

I got exactly the same yesterday when I used Firefox on my Win10 PC but it's was OK with Edge.

However , just tried it this minute and it's back to working properly. I did clear my BT cookies in Firefox yesterday so maybe that helped.

Re: I can't see BT bill

Bowdon — Fri, 24 Nov 2023 10:53:06 GMT

I'm using Firefox on the mobile.

I just checked now and it's back working again.