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Transfer mobile to EE

dennisp01 — Thu, 23 Nov 2023 14:47:24 GMT

I have transfered to EE mobile from BT mobile a tBTs suggestion,but within my contract which is open until November 2024.Should there be a charge for transferring because BT have added £19.69 to my bill for December .I was led to believe that because EE and BT are the same family there should be no charge.

Re: Transfer mobile to EE

imjolly — Thu, 23 Nov 2023 14:57:17 GMT

is it possible you have got a cancellation charge which should not apply when moving to EE from BT if you need to contact CS 03301234150 or billing https://www.bt.com/help/contact-bt/account-and-billing/broadband

Re: Transfer mobile to EE

dennisp01 — Thu, 23 Nov 2023 15:06:52 GMT

Thanks for that I will give them a ring