https://community.bt.com/t5/Bills-Packages/Final-Bill/m-p/2330195#M162599 <P>I have left BT &amp; my service was transferred to another provider in October &amp; I still haven’t received a final bill. BT have taken a further DD which they weren’t supposed to. I have had an online chat over 2 weeks ago where they said that it was an error there end &amp; they would get the final bill produced but I still haven’t had it &amp; no refund has been issued! Has anyone else had this problem?</P> Sun, 26 Nov 2023 11:30:19 GMT Freddie82 2023-11-26T11:30:19Z https://community.bt.com/t5/Bills-Packages/Final-Bill/m-p/2330195#M162599 <P>I have left BT &amp; my service was transferred to another provider in October &amp; I still haven’t received a final bill. BT have taken a further DD which they weren’t supposed to. I have had an online chat over 2 weeks ago where they said that it was an error there end &amp; they would get the final bill produced but I still haven’t had it &amp; no refund has been issued! Has anyone else had this problem?</P> Sun, 26 Nov 2023 11:30:19 GMT https://community.bt.com/t5/Bills-Packages/Final-Bill/m-p/2330195#M162599 Freddie82 2023-11-26T11:30:19Z https://community.bt.com/t5/Bills-Packages/Final-Bill/m-p/2330199#M162603 <P>Hi <SPAN class="mention" data-mention="@Freddie82" style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/324674">@Freddie82</a></SPAN> and welcome to our community.</P><P>Thanks for postiong about your final bill. You should receive that 7 - 10 days after the account closes. Obviously this hasn't happened here so we'll need to take a look at this for you. Please check your inbox for my message and drop me over the details.</P><P>Cheers</P><P>David</P> Sun, 26 Nov 2023 11:43:17 GMT https://community.bt.com/t5/Bills-Packages/Final-Bill/m-p/2330199#M162603 DavidM 2023-11-26T11:43:17Z