https://community.bt.com/t5/Bills-Packages/Unable-to-view-existing-or-applicable-broadband-packages-in-My/m-p/2330574#M162656 <P>If I log in to my BT account &gt; Broadband and select "Log in for your deals"</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DiscoDave1_0-1701114493675.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/82563i1E88A37B153365C1/image-size/medium?v=v2&amp;px=400" role="button" title="DiscoDave1_0-1701114493675.png" alt="DiscoDave1_0-1701114493675.png" /></span></P><P>It doesn't show my existing package, or any packages, but shows TV packages, oddly.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DiscoDave1_3-1701114601147.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/82564i319ABC25EA752CF9/image-size/medium?v=v2&amp;px=400" role="button" title="DiscoDave1_3-1701114601147.png" alt="DiscoDave1_3-1701114601147.png" /></span></P><P>Support said it was a "Glitch" and it would be sorted but that was a while back. I've tried the usual things (cleared cache/incognito mode/etc) to no avail.</P><P>Anyone know what's going on?</P> Mon, 27 Nov 2023 19:52:13 GMT DiscoDave1 2023-11-27T19:52:13Z https://community.bt.com/t5/Bills-Packages/Unable-to-view-existing-or-applicable-broadband-packages-in-My/m-p/2330574#M162656 <P>If I log in to my BT account &gt; Broadband and select "Log in for your deals"</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DiscoDave1_0-1701114493675.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/82563i1E88A37B153365C1/image-size/medium?v=v2&amp;px=400" role="button" title="DiscoDave1_0-1701114493675.png" alt="DiscoDave1_0-1701114493675.png" /></span></P><P>It doesn't show my existing package, or any packages, but shows TV packages, oddly.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DiscoDave1_3-1701114601147.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/82564i319ABC25EA752CF9/image-size/medium?v=v2&amp;px=400" role="button" title="DiscoDave1_3-1701114601147.png" alt="DiscoDave1_3-1701114601147.png" /></span></P><P>Support said it was a "Glitch" and it would be sorted but that was a while back. I've tried the usual things (cleared cache/incognito mode/etc) to no avail.</P><P>Anyone know what's going on?</P> Mon, 27 Nov 2023 19:52:13 GMT https://community.bt.com/t5/Bills-Packages/Unable-to-view-existing-or-applicable-broadband-packages-in-My/m-p/2330574#M162656 DiscoDave1 2023-11-27T19:52:13Z