https://community.bt.com/t5/Bills-Packages/Apparently-I-have-activated-an-XBox-Ultimate-Pass-tonight/m-p/2331826#M162867 <P>I received an email from BT tonight to tell me that I have activated an XBox Ultimate Pass.</P><P>I do not and never have owned an XBox.</P><P>I have never played a video game in my life.</P><P>I did not activate any XBox Ultimate Pass so why would BT think I have?</P><P>This morning I cancelled my BT TV package and tonight I get this nonsense.</P><P>I would like to know how this can happen and why BT intend to charge me £10 a month for something I never requested??</P><P>Please respond.</P> Sat, 02 Dec 2023 22:14:31 GMT Karen9 2023-12-02T22:14:31Z https://community.bt.com/t5/Bills-Packages/Apparently-I-have-activated-an-XBox-Ultimate-Pass-tonight/m-p/2331826#M162867 <P>I received an email from BT tonight to tell me that I have activated an XBox Ultimate Pass.</P><P>I do not and never have owned an XBox.</P><P>I have never played a video game in my life.</P><P>I did not activate any XBox Ultimate Pass so why would BT think I have?</P><P>This morning I cancelled my BT TV package and tonight I get this nonsense.</P><P>I would like to know how this can happen and why BT intend to charge me £10 a month for something I never requested??</P><P>Please respond.</P> Sat, 02 Dec 2023 22:14:31 GMT https://community.bt.com/t5/Bills-Packages/Apparently-I-have-activated-an-XBox-Ultimate-Pass-tonight/m-p/2331826#M162867 Karen9 2023-12-02T22:14:31Z https://community.bt.com/t5/Bills-Packages/Apparently-I-have-activated-an-XBox-Ultimate-Pass-tonight/m-p/2331891#M162883 Sorted. Apparently it's a software glitch when BT were converting systems to EE. Thousands of customers affected! Mine has been cancelled but good luck everyone else. Sun, 03 Dec 2023 11:00:09 GMT https://community.bt.com/t5/Bills-Packages/Apparently-I-have-activated-an-XBox-Ultimate-Pass-tonight/m-p/2331891#M162883 Karen9 2023-12-03T11:00:09Z