https://community.bt.com/t5/Bills-Packages/How-many-more-hoops-do-I-have-to-jump-through-to-get-an-old/m-p/2332177#M162912 <P>Header says it all really...tired of speaking to people on the phone who don't understand, don't care or promise "it is all done"...and nothing is done</P> Mon, 04 Dec 2023 15:52:05 GMT tiredbob 2023-12-04T15:52:05Z https://community.bt.com/t5/Bills-Packages/How-many-more-hoops-do-I-have-to-jump-through-to-get-an-old/m-p/2332177#M162912 <P>Header says it all really...tired of speaking to people on the phone who don't understand, don't care or promise "it is all done"...and nothing is done</P> Mon, 04 Dec 2023 15:52:05 GMT https://community.bt.com/t5/Bills-Packages/How-many-more-hoops-do-I-have-to-jump-through-to-get-an-old/m-p/2332177#M162912 tiredbob 2023-12-04T15:52:05Z