Credit showing on closed account.

kirkie153 — Thu, 07 Dec 2023 15:50:22 GMT

Hi I left BT over a year ago and there is a credit showing on my old account. How do I get this refunded to me.

Re: Credit showing on closed account.

PaddyB — Thu, 07 Dec 2023 19:52:42 GMT

Thank you for posting and welcome to the Community. If you send me your details, I'll be able to get that credit balance refunded.

I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

This topic

Credit showing on closed account.

Re: Credit showing on closed account.