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Re: Remove multiple BT accounts from ID

tanktiger — Tue, 05 Dec 2023 10:53:09 GMT

Hi there - I have the same problem - think one of the accounts was created for BT Sports years ago, long before we started using BT for broadband. Can you assist in getting rid of it?

Re: Remove multiple BT accounts from ID

NeilO — Tue, 05 Dec 2023 10:55:46 GMT

Hi @tanktiger Yes we can help with that, is the BT Sport account causing problems?

I'll send you a private message so you can get in touch with your details.

Thanks

Neil

Re: Remove multiple BT accounts from ID

tanktiger — Tue, 05 Dec 2023 10:59:51 GMT

Yes it is the old BT Sport related one that appears to be causing the issue - I'll reply to the private message...

Re: Remove multiple BT accounts from ID

DavidM — Fri, 08 Dec 2023 10:41:20 GMT

Thanks for sending over the details @tanktiger .

That's been sorted for you now. Post back if you have any other problems.

All the best

David