https://community.bt.com/t5/Bills-Packages/Why-do-I-keep-getting-new-equipment/m-p/2333653#M163195 <P>I'm constantly getting new hubs even though I haven't asked for them. I don't understand why and I hope I don't get charged with the early termination fee for something that I've not cancelled?</P> Sun, 10 Dec 2023 04:17:09 GMT gabbibrotherton85 2023-12-10T04:17:09Z https://community.bt.com/t5/Bills-Packages/Why-do-I-keep-getting-new-equipment/m-p/2333653#M163195 <P>I'm constantly getting new hubs even though I haven't asked for them. I don't understand why and I hope I don't get charged with the early termination fee for something that I've not cancelled?</P> Sun, 10 Dec 2023 04:17:09 GMT https://community.bt.com/t5/Bills-Packages/Why-do-I-keep-getting-new-equipment/m-p/2333653#M163195 gabbibrotherton85 2023-12-10T04:17:09Z https://community.bt.com/t5/Bills-Packages/Why-do-I-keep-getting-new-equipment/m-p/2333718#M163197 <P>Welcome to the BT Community and thank you for your post <SPAN><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/325216">@gabbibrotherton85</a></SPAN></P> <P>I am sorry you're having this problem. It's something we will need to look into urgently. &nbsp;Give our guides in the helpdesk a call on 0330 1234 150 so that this can be investigated. &nbsp;Post back and let us know how you get on chatting with them.</P> <P>Thanks,</P> <P>Robbie &nbsp;</P> Sun, 10 Dec 2023 11:44:43 GMT https://community.bt.com/t5/Bills-Packages/Why-do-I-keep-getting-new-equipment/m-p/2333718#M163197 RobbieMac 2023-12-10T11:44:43Z