https://community.bt.com/t5/Bills-Packages/Returning-Equipment/m-p/2334989#M163407 <P>If you have Proof of Postage or Receipt of Delivery call BT 0330.1234.150 and the will update your account.</P> Fri, 15 Dec 2023 12:15:04 GMT gg30340 2023-12-15T12:15:04Z https://community.bt.com/t5/Bills-Packages/Returning-Equipment/m-p/2334984#M163406 <P>Have left BT and sent back the equipment as requested, shows as being delivered to them on the 25th November but I still keep getting email and text notifications saying I haven’t sent it back yet and still shows as not received on my account. What is the best course of action please&nbsp;</P> Fri, 15 Dec 2023 12:08:33 GMT https://community.bt.com/t5/Bills-Packages/Returning-Equipment/m-p/2334984#M163406 Purplebev789 2023-12-15T12:08:33Z https://community.bt.com/t5/Bills-Packages/Returning-Equipment/m-p/2334989#M163407 <P>If you have Proof of Postage or Receipt of Delivery call BT 0330.1234.150 and the will update your account.</P> Fri, 15 Dec 2023 12:15:04 GMT https://community.bt.com/t5/Bills-Packages/Returning-Equipment/m-p/2334989#M163407 gg30340 2023-12-15T12:15:04Z