https://community.bt.com/t5/Bills-Packages/Reward-card-multiple-accounts-cant-claim/m-p/2335499#M163445 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/325534">@Poptart1</a></SPAN> and welcome to our community.</P> <P>Sorry you're having problems claiming your reward. I can help. I've dropped you a message so check your inbox and send me over the details.</P> <P>Cheers</P> <P>David</P> Sun, 17 Dec 2023 13:22:21 GMT DavidM 2023-12-17T13:22:21Z https://community.bt.com/t5/Bills-Packages/Reward-card-multiple-accounts-cant-claim/m-p/2335497#M163444 <P>Hello, I ordered by broadband 2 weeks ago, I am connected. I follow the link on my email, I have 2 previous accounts and my current on that displays. However my current one does not have GB&nbsp; at the start. When I try to claim on that account the page displays nothing except footer and headers?&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_20231217_130544_Chrome.jpg" style="width: 1080px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/82895i4DD402DE4FAE8C23/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_20231217_130544_Chrome.jpg" alt="Screenshot_20231217_130544_Chrome.jpg" /></span></P><P> </P> Sun, 17 Dec 2023 13:10:10 GMT https://community.bt.com/t5/Bills-Packages/Reward-card-multiple-accounts-cant-claim/m-p/2335497#M163444 Poptart1 2023-12-17T13:10:10Z https://community.bt.com/t5/Bills-Packages/Reward-card-multiple-accounts-cant-claim/m-p/2335499#M163445 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/325534">@Poptart1</a></SPAN> and welcome to our community.</P> <P>Sorry you're having problems claiming your reward. I can help. I've dropped you a message so check your inbox and send me over the details.</P> <P>Cheers</P> <P>David</P> Sun, 17 Dec 2023 13:22:21 GMT https://community.bt.com/t5/Bills-Packages/Reward-card-multiple-accounts-cant-claim/m-p/2335499#M163445 DavidM 2023-12-17T13:22:21Z https://community.bt.com/t5/Bills-Packages/Reward-card-multiple-accounts-cant-claim/m-p/2335864#M163499 <P>Thanks for sending over the details <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/325534">@Poptart1</a></SPAN>&nbsp;</P> <P>I'm glad you managed to get this sorted.</P> <P>Cheers</P> <P>David</P> Mon, 18 Dec 2023 20:44:31 GMT https://community.bt.com/t5/Bills-Packages/Reward-card-multiple-accounts-cant-claim/m-p/2335864#M163499 DavidM 2023-12-18T20:44:31Z