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No offers showing same day full fibre available

smarmalat — Sat, 23 Dec 2023 09:27:28 GMT

I have been waiting for full fibre to be available so I can order my free upgrade to fibre 100 as a halo 3 subscriber.

The offers page on My BT started showing a message about not having any offers available. This started showing the same day I got the email confirmation from open reach.

Has anyone else experienced this?

Is it just a delay because FF has only just been installed in our area?

Thanks

Re: No offers showing same day full fibre available

gg30340 — Sat, 23 Dec 2023 09:44:40 GMT

Call the BT FTTP Team on 0800 587 4787 and they will advise if you are able to order yet.

Re: No offers showing same day full fibre available

imjolly — Sat, 23 Dec 2023 10:37:37 GMT

It is not unusual for customers to get notification from openreach that fibre is available in your area but from other posts not everyone who received the notification could actually get FTTP

enter your phone number and post results including notes. this will show if you can order FTTP

https://www.broadbandchecker.btwholesale.com/#/ADSL