Kit Return

calbehrendt — Sat, 23 Dec 2023 08:33:41 GMT

Hi all,

Wondering if it might please be possible to get some assistance with the kit return process! I've been trying for the past month and a half to get a bag delievered to my address to be able to return the kit but am yet to receive a single one.

I've used the return your kit link on the account multiple times over a period of weeks and confirmed it's to be sent to the right address each time as I have recently moved, but to date not a single kit return bag has arrived.

Is there another way to request a bag?

Re: Kit Return

HHGTTG — Sat, 23 Dec 2023 08:48:14 GMT

Can't you phone 0330 1234 150 ?

Re: Kit Return

calbehrendt — Sat, 23 Dec 2023 11:02:34 GMT

Many thanks! Was not aware calling in for a kit was an option, have just tried now and hopefully we will see some resolution on this!

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Kit Return

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