This topic

Amazon voucher

ryansalt — Tue, 26 Dec 2023 15:45:30 GMT

still haven't received the £50 refer a friend amazon since joining

Re: Amazon voucher

Keith_Beddoe — Tue, 26 Dec 2023 15:50:03 GMT

@ryansalt

Welcome to this user forum for BT Retail phone and broadband customers.

When did you make the referral?

Re: Amazon voucher

ryansalt — Tue, 26 Dec 2023 16:31:35 GMT

I joined on a referral in September, neither party has received

Re: Amazon voucher

Keith_Beddoe — Tue, 26 Dec 2023 16:35:51 GMT

@ryansalt

The refer a friend scheme ended as of the 10/09/2023 (10th September)

Re: Amazon voucher

ryansalt — Tue, 26 Dec 2023 17:01:03 GMT

I have an email sent on 29/09/2023 saying

Hello Ryan Salt,

Congratulations – you’ve been successfully referred to BT Broadband.

Once your first bill has been paid, your £50 Amazon.co.uk Gift Card should be with you in the next 30 days.

Re: Amazon voucher

Keith_Beddoe — Tue, 26 Dec 2023 17:08:23 GMT

@ryansalt

I suspect it was sent in error, or the actual date you were referred, was before the cut off date.

This is just a customer to customer help forum, everyone here, including myself, are just customers.

The only BT Employees are the forum moderators. I will ask one of them to comment here.

Re: Amazon voucher

ryansalt — Tue, 26 Dec 2023 17:05:11 GMT

i joined on the 9th

Re: Amazon voucher

Keith_Beddoe — Tue, 26 Dec 2023 17:10:40 GMT

You will have to wait for a moderator to look into this. One of them should post here, and ask you to send details to them via a private message, as this is a public forum.

Re: Amazon voucher

PaddyB — Wed, 27 Dec 2023 11:14:39 GMT

Hi @ryansalt,

Thank you for posting. I'm sorry if you haven't received your voucher as part of the Refer a Friend offer. If you send me your details, I'll be able to chase this with the promotions team.

I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy