This topic

Upgrade offers not showing

JLM1 — Wed, 03 Jan 2024 14:04:16 GMT

I'm trying to view offers to see whether I should upgrade my broadband but it always says it can't show me any offers

Re: Upgrade offers not showing

imjolly — Wed, 03 Jan 2024 14:24:30 GMT

when is your contract due for renewal?

Re: Upgrade offers not showing

JLM1 — Wed, 03 Jan 2024 14:31:45 GMT

Not until April 2025

Re: Upgrade offers not showing

imjolly — Wed, 03 Jan 2024 14:39:26 GMT

probably no offers as you existing contract is no even 1 yr old yet

if you see a BT/EE offer and you want to upgrade then contact retentions team and see what you can negotiate

08007831401

Re: Upgrade offers not showing

JLM1 — Wed, 03 Jan 2024 14:45:54 GMT

They were showing until a few days ago

Re: Upgrade offers not showing

PeteL71 — Sat, 06 Jan 2024 10:59:30 GMT

Same problem here. We've been out of contract for years, and offers did appear until fairly recently. Now that FTTP is available for me though I get the "sorry" error every time I look.