This topic

Re: Remove multiple BT accounts from ID

dean2230 — Fri, 08 Dec 2023 11:00:24 GMT

Hi Neil0
I have an old BT ID account from a previous address that I lived at, I cannot seem to remove this from my account.
Do you have a solution I could follow many thanks and kind regards
Dean

Re: Remove multiple BT accounts from ID

PaddyB — Fri, 08 Dec 2023 11:20:19 GMT

Hi @dean2230,

Thank you for posting. I've moved your post onto its own thread and the last one has been marked as solved. If you send me your details, I'll be able to get that old account removed.

I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

Re: Remove multiple BT accounts from ID

StuartH — Sun, 07 Jan 2024 16:12:14 GMT

Hi @dean2230

Thanks for sending us your details glad I could get that old account removed for you.

Cheers

Stuart