https://community.bt.com/t5/Bills-Packages/Cancellation-of-BT-landline-only-for-my-Mom-with-dementia/m-p/2340439#M164455 <P>Thank you <span class="lia-unicode-emoji" title=":thumbs_up:">👍🏻</span></P> Sat, 13 Jan 2024 10:09:54 GMT Sue64 2024-01-13T10:09:54Z https://community.bt.com/t5/Bills-Packages/Cancellation-of-BT-landline-only-for-my-Mom-with-dementia/m-p/2340432#M164453 <P>I need to give notice and cancel my Moms landline(only) contract.<BR />She has dementia and I have POA(Property &amp; Finance)<BR />Would be very grateful for advice and guidance on how to do this please?&nbsp;<BR />Thank you…&nbsp;</P> Sat, 13 Jan 2024 09:33:42 GMT https://community.bt.com/t5/Bills-Packages/Cancellation-of-BT-landline-only-for-my-Mom-with-dementia/m-p/2340432#M164453 Sue64 2024-01-13T09:33:42Z https://community.bt.com/t5/Bills-Packages/Cancellation-of-BT-landline-only-for-my-Mom-with-dementia/m-p/2340435#M164454 <P><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/326355">@Sue64</a>&nbsp;</P> <P>Welcome to this user forum for BT Retail phone and broadband customers.</P> <P>I have asked a moderator to post here, as they are the only BT employees on this forum.</P> <P>&nbsp;</P> Sat, 13 Jan 2024 09:36:11 GMT https://community.bt.com/t5/Bills-Packages/Cancellation-of-BT-landline-only-for-my-Mom-with-dementia/m-p/2340435#M164454 Keith_Beddoe 2024-01-13T09:36:11Z https://community.bt.com/t5/Bills-Packages/Cancellation-of-BT-landline-only-for-my-Mom-with-dementia/m-p/2340439#M164455 <P>Thank you <span class="lia-unicode-emoji" title=":thumbs_up:">👍🏻</span></P> Sat, 13 Jan 2024 10:09:54 GMT https://community.bt.com/t5/Bills-Packages/Cancellation-of-BT-landline-only-for-my-Mom-with-dementia/m-p/2340439#M164455 Sue64 2024-01-13T10:09:54Z https://community.bt.com/t5/Bills-Packages/Cancellation-of-BT-landline-only-for-my-Mom-with-dementia/m-p/2340450#M164458 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/326355">@Sue64</a></SPAN></SPAN>,</P> <P>I can help you with this and make sure that we cancel the contract for you and your Mum.</P> <P>I'll send you a private message so we can talk about this some more.</P> <P>Thank you<BR />DanielS</P> Sat, 13 Jan 2024 11:18:19 GMT https://community.bt.com/t5/Bills-Packages/Cancellation-of-BT-landline-only-for-my-Mom-with-dementia/m-p/2340450#M164458 DanielS 2024-01-13T11:18:19Z