https://community.bt.com/t5/Bills-Packages/remove-old-account/m-p/2341121#M164568 <P>Hi Lee,</P> <P>Thank you for getting back to me. I'm glad that working, I'm sorry it took a bit longer than expected to fix.</P> <P>Thanks,</P> <P>Paddy</P> Tue, 16 Jan 2024 09:04:30 GMT PaddyB 2024-01-16T09:04:30Z https://community.bt.com/t5/Bills-Packages/remove-old-account/m-p/2339678#M164272 <P>Hi, I have <A href="https://community.bt.com/t5/Bills-Packages/remove-old-account/m-p/2326584#M161814" target="_blank" rel="noopener">this same issue.</A> Would you be able to resolve it for me too please?</P> Tue, 09 Jan 2024 15:05:41 GMT https://community.bt.com/t5/Bills-Packages/remove-old-account/m-p/2339678#M164272 leejgorringe 2024-01-09T15:05:41Z https://community.bt.com/t5/Bills-Packages/remove-old-account/m-p/2339702#M164273 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/241641">@leejgorringe</a></SPAN>,</P> <P>Thank you for posting. If you send me your details, I'll be able to get that old account removed.</P> <P>I&nbsp;have sent you a private message with instructions on how to contact the team.&nbsp; You can access your messages via the envelope icon at the top right of the screen, or click on this link,&nbsp;<A href="https://community.bt.com/t5/notes/privatenotespage" target="_blank"><U>Private messages</U></A></P> <P>Thanks,</P> <P>Paddy</P> Tue, 09 Jan 2024 15:06:48 GMT https://community.bt.com/t5/Bills-Packages/remove-old-account/m-p/2339702#M164273 PaddyB 2024-01-09T15:06:48Z https://community.bt.com/t5/Bills-Packages/remove-old-account/m-p/2341121#M164568 <P>Hi Lee,</P> <P>Thank you for getting back to me. I'm glad that working, I'm sorry it took a bit longer than expected to fix.</P> <P>Thanks,</P> <P>Paddy</P> Tue, 16 Jan 2024 09:04:30 GMT https://community.bt.com/t5/Bills-Packages/remove-old-account/m-p/2341121#M164568 PaddyB 2024-01-16T09:04:30Z