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Land line only for elderly mother

engltayl — Tue, 16 Jan 2024 13:28:50 GMT

My mother is currently with talktalk and paying about £45/month for unlimited calls to landlines and broadband. She doesn't use the internet and was wondering if there was a cheaper landline only option as £45/month seems very expensive.

Thanks

Re: Land line only for elderly mother

Keith_Beddoe — Tue, 16 Jan 2024 13:38:32 GMT

@engltayl

Welcome to this user forum for BT Retail phone and broadband customers.

You would have to look around at other providers, but here is what BT Retail charge.

https://www.bt.com/landline/deals/

£26.35 a month.

If she makes a lot of calls, then she would have to add a calls package to save money.

Re: Land line only for elderly mother

engltayl — Tue, 16 Jan 2024 13:37:47 GMT

£44/month for just a landline with anytime calls. That seems crazy. She's paying about that now with broadband included.

Re: Land line only for elderly mother

Keith_Beddoe — Tue, 16 Jan 2024 13:46:18 GMT

She can have PAYG, then add a calling plan, which should work out cheaper. The 700 minute plan is likely to be cheaper.

https://www.bt.com/help/landline/manage-service/i-want-to-change-or-cancel-my-services/what-are-the-bt-calling-plans-and-how-can-i-change-to-a-new-one-

There are no more analogue phone lines any more, they all use BT Digital Voice which is delivered over a BT Home Hub, whether you have Internet or not.

Re: Land line only for elderly mother

imjolly — Tue, 16 Jan 2024 13:44:21 GMT

does you mother qualify for home essentials https://community.bt.com/t5/Bills-Packages/Bad-customer-service/m-p/2330514?lightbox-message-images-2330514=82558i6729865E166DD74B#M162647

would you mother not be a lot cheaper using a mobile phone

https://www.bt.com/exp/broadband/home-essentials?s_cid=con_bt_dg-home_awin_aff_vidAJM_110483-Editorial+Content&vendorid=AJM&utm_source=Affwin&utm_medium=https%3A%2F%2Fwww.bt.com%2Fexp%2Fbroadband%2Fhome-essentials&utm_campaign=110483&awc=3041_1645094835_8db5e34aa3189a1e2d1144312948112e

Re: Land line only for elderly mother

iniltous — Tue, 16 Jan 2024 15:04:26 GMT

https://www.bt.com/help/landline/learn-about-home-phone-saver-2020

If a BT customer doesn’t want , need or have a fixed line broadband service from anyone ( so that includes Virgin and Alt Nets ) then there are a couple of cheaper options, standard line rental is £26.35 that’s with PAYG calls , but there is a discount available for line only customers with no broadband , that was worth £7 when line rental was £20, and brought the cost down to £13 a month , this isn’t available on line , to get the offer you need to call .

TBH the Home Phone Saver 2020 ( ignore the year that when it was introduced ) incorporates 1000 minutes of calls and certain facilities , but how this will be provided with no WLR available ( and if you are a TT customer you will be on LLU MPF ) it’s going to be an unusual change , and probably will need micro management , you may need a Mods assistance or by using a BT Guide ( so by calling , not online )

Not much point complaining, most companies don’t even offer stand alone telephone at all , if the BT price is unacceptable, stay with a cheap broadband supplier.

As already stated , if in receipt of certain benefits, a social tariff is available.