https://community.bt.com/t5/Bills-Packages/Re-Credit-check/m-p/2341451#M164650 <P>Hi Richie, the same happened to me, I contacted them but all I got was a" sorry you're unhappy" but they didn't admit to anything nor were they willing to provide me with call details. I didn't even sign anything online but all my queries go ignored.</P> Tue, 16 Jan 2024 23:57:19 GMT katiful 2024-01-16T23:57:19Z https://community.bt.com/t5/Bills-Packages/Re-Credit-check/m-p/2341451#M164650 <P>Hi Richie, the same happened to me, I contacted them but all I got was a" sorry you're unhappy" but they didn't admit to anything nor were they willing to provide me with call details. I didn't even sign anything online but all my queries go ignored.</P> Tue, 16 Jan 2024 23:57:19 GMT https://community.bt.com/t5/Bills-Packages/Re-Credit-check/m-p/2341451#M164650 katiful 2024-01-16T23:57:19Z https://community.bt.com/t5/Bills-Packages/Re-Credit-check/m-p/2341454#M164651 <P>Don't be fobbed off.&nbsp; Escalate your complaint and don't take "no" for an answer.&nbsp; Good luck.</P><P>&nbsp;</P> Wed, 17 Jan 2024 05:44:11 GMT https://community.bt.com/t5/Bills-Packages/Re-Credit-check/m-p/2341454#M164651 RIC9380 2024-01-17T05:44:11Z