https://community.bt.com/t5/Bills-Packages/email-contact-for-bt/m-p/2341919#M164719 <P>Try phoning the retention team 08007831401 and see what you can negotiate&nbsp;</P> <P>Go to help at top of page where you can submit complaint</P> Thu, 18 Jan 2024 17:04:46 GMT imjolly 2024-01-18T17:04:46Z https://community.bt.com/t5/Bills-Packages/email-contact-for-bt/m-p/2341909#M164717 <P>I am due to renew my BT broadband and phone package. I want to discuss this with someone. the phone number given is 0330 1234 150. I can never get through to a person. After the automated response that BT is "committed to giving excellent customer service" it is just continual music and a voice saying high demand and wait.</P><P>twice tried and after 20 mins each time given up.</P><P>What is the BT complaints email?</P> Thu, 18 Jan 2024 16:52:01 GMT https://community.bt.com/t5/Bills-Packages/email-contact-for-bt/m-p/2341909#M164717 boblow99 2024-01-18T16:52:01Z https://community.bt.com/t5/Bills-Packages/email-contact-for-bt/m-p/2341919#M164719 <P>Try phoning the retention team 08007831401 and see what you can negotiate&nbsp;</P> <P>Go to help at top of page where you can submit complaint</P> Thu, 18 Jan 2024 17:04:46 GMT https://community.bt.com/t5/Bills-Packages/email-contact-for-bt/m-p/2341919#M164719 imjolly 2024-01-18T17:04:46Z