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Re: Equipment returns

Spike5 — Sun, 10 Dec 2023 14:38:29 GMT

Hi John,

Please could you help me with the same problem. I have an old BT HUB 2 which I need to return. I don’t want it to just go to landfill.

many thanks,

spike

gg30340 — Sun, 10 Dec 2023 14:45:28 GMT

Phone BT 0330.1234.150 and ask for one or take it to your local recycling place.

Spike5 — Sun, 10 Dec 2023 15:03:02 GMT

I can’t get through to anyone over the phone and I don’t have a recycling center near me.

DavidM — Mon, 22 Jan 2024 13:53:12 GMT

Hi @Spike5 and thanks for posting.

Sorry for the late reply. Did you get this sorted?

Cheers

David

Spike5 — Mon, 22 Jan 2024 14:03:19 GMT

Yes thank you. I contacted BT support via twitter and got it sorted.

DavidM — Mon, 22 Jan 2024 14:15:07 GMT

That's great @Spike5

Thanks for getting back.

All the best

David