https://community.bt.com/t5/Bills-Packages/BT-ID-accounts/m-p/2346632#M165394 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/327788">@Gc1983</a></SPAN> and welcome to the community.</P> <P>Thanks for posting about your BTID. I'm sure we can sort this out for you. I've dropped you over a private message so send over the details and we'll take it from there.</P> <P>Cheers</P> <P>David</P> Wed, 07 Feb 2024 14:57:01 GMT DavidM 2024-02-07T14:57:01Z https://community.bt.com/t5/Bills-Packages/BT-ID-accounts/m-p/2346627#M165393 <P>Hi, I was wondering if a moderator can help? I'm switching back to BT broadband and have been provided with a new BT ID.</P><P>I've logged into my old BT account and it doesn't hold my new BT ID details - only 2 closed accounts.</P><P>Any help would be appreciated.</P><P>&nbsp;</P><P>Thank you</P> Wed, 07 Feb 2024 14:51:44 GMT https://community.bt.com/t5/Bills-Packages/BT-ID-accounts/m-p/2346627#M165393 Gc1983 2024-02-07T14:51:44Z https://community.bt.com/t5/Bills-Packages/BT-ID-accounts/m-p/2346632#M165394 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/327788">@Gc1983</a></SPAN> and welcome to the community.</P> <P>Thanks for posting about your BTID. I'm sure we can sort this out for you. I've dropped you over a private message so send over the details and we'll take it from there.</P> <P>Cheers</P> <P>David</P> Wed, 07 Feb 2024 14:57:01 GMT https://community.bt.com/t5/Bills-Packages/BT-ID-accounts/m-p/2346632#M165394 DavidM 2024-02-07T14:57:01Z