https://community.bt.com/t5/Bills-Packages/Xbox-Gamepass-Canceled-due-to-fraud-Incorrect/m-p/2346993#M165451 <P>have you tried phoning CS 03301234150 as it says in BT email</P> Fri, 09 Feb 2024 14:07:19 GMT imjolly 2024-02-09T14:07:19Z https://community.bt.com/t5/Bills-Packages/Xbox-Gamepass-Canceled-due-to-fraud-Incorrect/m-p/2346992#M165450 <P>Hi,</P><P>Just received an e-mail saying my xbox subscription has been canceled;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="GrantClay_0-1707487156993.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/83502iDFED4EAB1E38ABA7/image-size/medium?v=v2&amp;px=400" role="button" title="GrantClay_0-1707487156993.png" alt="GrantClay_0-1707487156993.png" /></span></P><P>&nbsp;</P><P>I had issues getting it set up for 1 year free and was assisted by people on this forum + bt call centre.</P><P>it seems the billing may not have been setup fully for the 1 year free causing this notification to come out.</P><P>My subscription should still be valid until October.</P><P>any help that can be offered would be apricated.</P><P>Thanks,</P><P>Grant</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 09 Feb 2024 14:02:38 GMT https://community.bt.com/t5/Bills-Packages/Xbox-Gamepass-Canceled-due-to-fraud-Incorrect/m-p/2346992#M165450 GrantClay 2024-02-09T14:02:38Z https://community.bt.com/t5/Bills-Packages/Xbox-Gamepass-Canceled-due-to-fraud-Incorrect/m-p/2346993#M165451 <P>have you tried phoning CS 03301234150 as it says in BT email</P> Fri, 09 Feb 2024 14:07:19 GMT https://community.bt.com/t5/Bills-Packages/Xbox-Gamepass-Canceled-due-to-fraud-Incorrect/m-p/2346993#M165451 imjolly 2024-02-09T14:07:19Z