https://community.bt.com/t5/Bills-Packages/Reward-card/m-p/2347047#M165462 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/327868">@Bex2801</a></SPAN></P> <P>Welcome and thanks for your post!</P> <P>I am sorry for the problems claiming for your reward card. Give our guides in the helpdesk a shout on 0330 1234 150 and they'll help you out.</P> <P>Thanks,</P> <P>Robbie</P> Fri, 09 Feb 2024 17:32:37 GMT RobbieMac 2024-02-09T17:32:37Z https://community.bt.com/t5/Bills-Packages/Reward-card/m-p/2347040#M165460 <P>I can not claim my reward card…states ‘unable as I am not the account holder’ which I am!</P> Fri, 09 Feb 2024 17:04:51 GMT https://community.bt.com/t5/Bills-Packages/Reward-card/m-p/2347040#M165460 Bex2801 2024-02-09T17:04:51Z https://community.bt.com/t5/Bills-Packages/Reward-card/m-p/2347047#M165462 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.bt.com/t5/user/viewprofilepage/user-id/327868">@Bex2801</a></SPAN></P> <P>Welcome and thanks for your post!</P> <P>I am sorry for the problems claiming for your reward card. Give our guides in the helpdesk a shout on 0330 1234 150 and they'll help you out.</P> <P>Thanks,</P> <P>Robbie</P> Fri, 09 Feb 2024 17:32:37 GMT https://community.bt.com/t5/Bills-Packages/Reward-card/m-p/2347047#M165462 RobbieMac 2024-02-09T17:32:37Z