This topic

Transunion

Mvcmvc45 — Tue, 13 Feb 2024 14:27:22 GMT

There seems to be an ongoing issue for many off us with no resolution as no one at BT seems to have an answer.

A default appeared a year ago in my credit report with transunion from a bt account at a property I left 18 years ago !

Transunion tell me this a BT reporting issue and not there responsibility?

Given the Horizon scandal you think they would be more proactive to find the issue and resolve this as it seems system related as BT says there is no account yet something is telling transunion I owe money.

welcome a proper explanation solution other than cut copy email transunion.

Re: Transunion

Keith_Beddoe — Tue, 13 Feb 2024 14:29:18 GMT

@Mvcmvc45

This is just a customer to customer help forum, everyone here, including myself, are just customers.

The only BT Employees are the forum moderators.

Try calling 0330 1234 150

Re: Transunion

Mvcmvc45 — Tue, 13 Feb 2024 14:32:14 GMT

Get that hoping someone may have a decent reply or the moderators could assist They seem to be the one doing the cut and paste to other similar posts

thanks

Re: Transunion

dulci2se — Tue, 13 Feb 2024 15:11:51 GMT