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Broad Band

LatifAlrayes56 — Thu, 22 Feb 2024 07:59:07 GMT

Dear Community,

My most recent Broadband and Phone package deal with BT has ended and am currently paying an out of contract price. I want to downgrade my package. I am currently on Fibre 100 with Halo 1 including Unlimited Weekend Calls @ £57.93 per month.

Is there any way I can change to a cheaper package?

Kind Regards,

Latif

Re: Broad Band

imjolly — Thu, 22 Feb 2024 09:02:40 GMT

phone retentions team and see what you can negotiate 08007831401

Re: Broad Band

iniltous — Thu, 22 Feb 2024 09:29:12 GMT

It’s always difficult to compare prices if you have a Halo product as it’s impossible to know how important or useful the Halo benefits are to you , but the advice to call and see what’s on offer is the obvious route , FWIW , Fibre 2 ( 80Mb ) with telephony on a PAYG basis , £32 was offered to myself , £30 if no phone service needed , it may be possible to do better , obviously that’s without any Halo benefits which may be useful to you ..FYI , I get double data on my EE mobile ( billed separately by EE ) for having BT broadband which seems to be one of the major advantages of Halo 1

Re: Broad Band

Anonymous — Thu, 22 Feb 2024 09:41:49 GMT

Worth noting that there have been reports on here of BT refusing to remove Halo when recontracting, forcing you to a higher price. Whether this is official BT policy or just slippery sales staff chasing commission is hard to know.