https://community.bt.com/t5/Bills-Packages/Router-sent-back-nearly-six-weeks-ago-and-still-being-messaged/m-p/2350199#M165816 <P>Is there a kind Mod who can fix this for me? I do have the Royal Mail receipt. Thank you in advance.</P> Thu, 22 Feb 2024 12:55:43 GMT ginah 2024-02-22T12:55:43Z https://community.bt.com/t5/Bills-Packages/Router-sent-back-nearly-six-weeks-ago-and-still-being-messaged/m-p/2350199#M165816 <P>Is there a kind Mod who can fix this for me? I do have the Royal Mail receipt. Thank you in advance.</P> Thu, 22 Feb 2024 12:55:43 GMT https://community.bt.com/t5/Bills-Packages/Router-sent-back-nearly-six-weeks-ago-and-still-being-messaged/m-p/2350199#M165816 ginah 2024-02-22T12:55:43Z https://community.bt.com/t5/Bills-Packages/Router-sent-back-nearly-six-weeks-ago-and-still-being-messaged/m-p/2350208#M165819 UPDATE :I contacted BT on 0330 1234 150 and spoke with a lovely advisor, quoting my postage barcode and he successfully marked it as returned. Thu, 22 Feb 2024 13:15:05 GMT https://community.bt.com/t5/Bills-Packages/Router-sent-back-nearly-six-weeks-ago-and-still-being-messaged/m-p/2350208#M165819 ginah 2024-02-22T13:15:05Z