https://community.bt.com/t5/Bills-Packages/Need-a-Valid-Postcode-for-returning-my-BT-Hub-for-TV/m-p/2350811#M165893 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BT RETURNS ADDRESS.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/83684i2F78E76C810D45C8/image-size/medium?v=v2&amp;px=400" role="button" title="BT RETURNS ADDRESS.png" alt="BT RETURNS ADDRESS.png" /></span></P><P> I Used this address as this was the only one that the royal mail website accepted for collection</P> Sat, 24 Feb 2024 11:39:56 GMT Superglo85632 2024-02-24T11:39:56Z https://community.bt.com/t5/Bills-Packages/Need-a-Valid-Postcode-for-returning-my-BT-Hub-for-TV/m-p/2283039#M153188 <P>Hi,</P><P>My BT services ended, and I have received a return package for sending my stuff back.</P><P>However the return postcode is not valid on Royal Mail website, and I am not in a position to go to a post office to drop the kit off.&nbsp;</P><P>Please can you provide a valid returns postcode that I can send the stuff to? I've now been charged £80 for not returning it.&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="thegas_0-1678806246625.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/80189iBFEFCA3D4559A6D2/image-size/medium?v=v2&amp;px=400" role="button" title="thegas_0-1678806246625.png" alt="thegas_0-1678806246625.png" /></span></P><P>&nbsp;</P> Tue, 14 Mar 2023 15:04:18 GMT https://community.bt.com/t5/Bills-Packages/Need-a-Valid-Postcode-for-returning-my-BT-Hub-for-TV/m-p/2283039#M153188 thegas 2023-03-14T15:04:18Z https://community.bt.com/t5/Bills-Packages/Need-a-Valid-Postcode-for-returning-my-BT-Hub-for-TV/m-p/2283052#M153194 <P><A href="https://www.bt.com/help/tv/how-to-return-and-recycle-your-bt-broadband-hub-and-bt-tv-box-fo" target="_blank">How to return and recycle your BT equipment for free | BT Help</A>&nbsp;it states there you can book an at home collection by following the link too, is that what you've been following?</P> Tue, 14 Mar 2023 16:12:01 GMT https://community.bt.com/t5/Bills-Packages/Need-a-Valid-Postcode-for-returning-my-BT-Hub-for-TV/m-p/2283052#M153194 garybs29 2023-03-14T16:12:01Z https://community.bt.com/t5/Bills-Packages/Need-a-Valid-Postcode-for-returning-my-BT-Hub-for-TV/m-p/2283060#M153196 <P>Thank you very much, I was not aware. I followed that link and arranged a free collection.&nbsp;</P> Tue, 14 Mar 2023 16:39:39 GMT https://community.bt.com/t5/Bills-Packages/Need-a-Valid-Postcode-for-returning-my-BT-Hub-for-TV/m-p/2283060#M153196 thegas 2023-03-14T16:39:39Z https://community.bt.com/t5/Bills-Packages/Need-a-Valid-Postcode-for-returning-my-BT-Hub-for-TV/m-p/2350811#M165893 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="BT RETURNS ADDRESS.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/83684i2F78E76C810D45C8/image-size/medium?v=v2&amp;px=400" role="button" title="BT RETURNS ADDRESS.png" alt="BT RETURNS ADDRESS.png" /></span></P><P> I Used this address as this was the only one that the royal mail website accepted for collection</P> Sat, 24 Feb 2024 11:39:56 GMT https://community.bt.com/t5/Bills-Packages/Need-a-Valid-Postcode-for-returning-my-BT-Hub-for-TV/m-p/2350811#M165893 Superglo85632 2024-02-24T11:39:56Z