https://community.bt.com/t5/Bills-Packages/Return-of-equipment/m-p/2351244#M165916 <P>I can see that many people have had the same difficulty as myself. &nbsp;I have returned my BT equipment but am still getting emails requesting its return . The same for my EE equipment when I changed address. Fortunately I have kept both receipts and by using the tracking numbers can see that both have been delivered six and seven weeks ago. How do I stop the threatening emails?</P> Mon, 26 Feb 2024 19:42:27 GMT Marian72 2024-02-26T19:42:27Z https://community.bt.com/t5/Bills-Packages/Return-of-equipment/m-p/2351244#M165916 <P>I can see that many people have had the same difficulty as myself. &nbsp;I have returned my BT equipment but am still getting emails requesting its return . The same for my EE equipment when I changed address. Fortunately I have kept both receipts and by using the tracking numbers can see that both have been delivered six and seven weeks ago. How do I stop the threatening emails?</P> Mon, 26 Feb 2024 19:42:27 GMT https://community.bt.com/t5/Bills-Packages/Return-of-equipment/m-p/2351244#M165916 Marian72 2024-02-26T19:42:27Z https://community.bt.com/t5/Bills-Packages/Return-of-equipment/m-p/2351246#M165917 <P>Call BT 0330.1234.150 with your receipts and they can update your account.</P> Mon, 26 Feb 2024 19:46:32 GMT https://community.bt.com/t5/Bills-Packages/Return-of-equipment/m-p/2351246#M165917 gg30340 2024-02-26T19:46:32Z https://community.bt.com/t5/Bills-Packages/Return-of-equipment/m-p/2351247#M165918 <P>If you have receipts of posting then phone CS 03301234150 and they will be able to update yours account</P> Mon, 26 Feb 2024 19:47:11 GMT https://community.bt.com/t5/Bills-Packages/Return-of-equipment/m-p/2351247#M165918 imjolly 2024-02-26T19:47:11Z