https://community.bt.com/t5/Bills-Packages/Re-BT-ID-and-Account-not-linked/m-p/2351972#M166006 <P><SPAN>I seem to have 3</SPAN><SPAN>&nbsp;accounts registered to my email which I can toggle via the website but going through the ap doesn’t give me the same option. I have raised this to the sales team when chasing up my order but no one seems to help.</SPAN></P> Thu, 29 Feb 2024 20:03:13 GMT Jenniahb 2024-02-29T20:03:13Z https://community.bt.com/t5/Bills-Packages/Re-BT-ID-and-Account-not-linked/m-p/2351972#M166006 <P><SPAN>I seem to have 3</SPAN><SPAN>&nbsp;accounts registered to my email which I can toggle via the website but going through the ap doesn’t give me the same option. I have raised this to the sales team when chasing up my order but no one seems to help.</SPAN></P> Thu, 29 Feb 2024 20:03:13 GMT https://community.bt.com/t5/Bills-Packages/Re-BT-ID-and-Account-not-linked/m-p/2351972#M166006 Jenniahb 2024-02-29T20:03:13Z https://community.bt.com/t5/Bills-Packages/Re-BT-ID-and-Account-not-linked/m-p/2351974#M166007 <P>I moved your post as previous thread was old and marked solved</P> <P>Try phoning CS 03301234150 and they should be able to remove the old account numbers for you</P> <P>&nbsp;</P> Thu, 29 Feb 2024 20:23:21 GMT https://community.bt.com/t5/Bills-Packages/Re-BT-ID-and-Account-not-linked/m-p/2351974#M166007 imjolly 2024-02-29T20:23:21Z